Communication

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Our facility sets aside time for staff to return telephone calls every day and electronic messages have an automatic reply asking to contact GAMS during work hours.

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When staff receive or make calls with clients we ask for three types of identification prior to any discussion taking place.

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Privacy

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Managing Patient Information- Confidentiality is our highest priority. Client information is secured and only by the relevant Health Professional. Your medical information can and will only be released to a third party after you have provided your written consent. The Privacy Policy is available upon request to Duncan McWhirter (Business Manager).

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